F&Q’s
How do I care for my products?
Fabrics
I have pre washed all my fabrics in hypoallergenic laundry soap before sewing, so the washing machine on cold gentle tumble will be fine and cool dry or air dry. To help with fading wash inside out. Please don't use fabric softener.
Wood rings care
Wood is a natural item and natural variations in the material can occur.
Please treat the wood yourself with whichever type of oil you choose. A few examples are: coconut oil, olive oil or beeswax. To help protect and extend the life of your product. We don’t pretreat them because of different allergies.
DO NOT SUBMERGE/SOAK IN WATER - SPOT CLEAN ONLY
DO NOT PUT WOODEN TEETHERS IN THE FREEZER
DO NOT PUT WOODEN TEETHERS IN THE DISHWASHER
DO NOT PUT WOODEN TEETHERS IN THE WASHER OR DRYER
Will my products look exactly like the picture?
Please note: colours may appear differently on your screen, than in person, due to different computer monitors or smart phone screens and their calibrations.
Pictures are examples. your material may be positioned slightly different due to cutting and sewing.
Can I use a rewards code on an order I just placed yesterday?
Our discount codes cannot be used retroactively. They are for new orders only, and they MUST be used at checkout to apply.
I just signed up for your Rewards? Can I get points added to my account for all my previous orders?
No, you cannot. We do not issues points for any previous orders. But we are happy you are now part of our rewards program! Thank you for joining.
I can’t find my reward code after I clicked it?
Please check your email for the reward code, all reward codes will also be sent to your email. Sometimes our emails go to your junk mail so please check there too.
Do you have discount codes?
Yes all our brand reps are given discount codes to share with you. Shhhh! Here is a few.
Sarah’s is - Sarah10 for 10% off find her on instagram @blue_herron_knits Devonne’s is - Devonne10 for 10% off find her on instagram @devonne.morrison
Safety
Always inspect products for signs of wear or damage before each use. Discard any items that have been damaged.